WHEN WILL MY ORDER SHIP?
After an order has been placed, it is promptly sent to our factory where we will process and ship your item(s) within 3 business days. Below are expected delivery times based on your location.
Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below.
Shipping Time Estimates
All products 13-22 days
International Shipping Time Estimates
All Products: 13-22 days depending on destination country customs proceedure.
If your items have not arrived within 60 days of the date of original purchase, contact Customer Service for a full refund of your purchase.(This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).
HOW DO I TRACK THE STATUS OF MY ORDER?
Please visit your order tracking link provided for the status and location of your order.
WHAT IS YOUR RETURN POLICY?
You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our products and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. This excludes custom orders.
*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard through Stripe processing & Paypal
CALCULATING YOUR ORDER COST IN A FOREIGN CURRENCY
All prices on our site are listed in US dollars, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates.